Important Telephone Numbers in Ethiopia
This guide provides important emergency and service telephone
numbers in Ethiopia, including police, fire and rescue,
medical assistance, Red Cross, electricity, water, immigration,
airlines and other public services.
Important:
Emergency and short-code availability can vary by location and
telecommunications network. The numbers below prioritize official
Ethiopian government and institutional sources. For immediate danger,
contact the appropriate emergency service and clearly provide your
location.
🚨 Emergency Telephone Numbers in Ethiopia
Addis Ababa Police Commission
Police emergency service in Addis Ababa.
991
Federal Police
Federal police emergency contact.
915
Addis Ababa Fire & Disaster Risk Management
Fire, rescue and disaster emergency services in Addis Ababa.
939
Addis Ababa Fire Commission – Landline
Additional contact number for the Addis Ababa Fire and Disaster Risk Management Commission.
011-1-55-53-00
Ethiopian Red Cross
Red Cross emergency/contact short code.
907
Ethiopian Red Cross – Addis Ababa
Additional Addis Ababa Red Cross contact.
+251 911 876 013
Ethiopian Red Cross – Addis Ababa
Additional Red Cross contact.
+251 935 998 383
🔥 Fire, Rescue & Disaster Services
Addis Ababa Fire & Disaster Risk Management Commission
Primary short code published by the Addis Ababa Fire and Disaster Risk Management Commission.
939
Fire Commission Landline
Main additional telephone contact.
011-1-55-53-00
👮 Police & Security Contacts
Addis Ababa Police Commission
Emergency police assistance within Addis Ababa.
991
Federal Police
Federal police contact.
915
Federal Police
Federal Police toll-free line.
990
Federal Police
Additional Federal Police toll-free contact.
987
Federal Police
Additional Federal Police toll-free contact.
816
🏥 Medical, Hospitals & Ambulance Services
Ethiopian Red Cross
Official short code listed by Addis Ababa Police Commission.
907
Ethiopian Red Cross – Addis Ababa
Ambulance and Red Cross contact in Addis Ababa.
+251 911 876 013
Ethiopian Red Cross – Addis Ababa
Additional ambulance/contact number.
+251 935 998 383
St. Paul's Hospital Millennium Medical College
Major hospital and medical college in Addis Ababa.
+251 11 275 0125
Medical emergency:
If someone is seriously injured or critically ill, seek emergency
medical assistance immediately. When calling, provide the exact
location, nearby landmark, number of people affected and the
nature of the emergency.
⚡ Electricity, Water & Utility Services
Ethiopian Electric Utility
Customer support, electricity service requests and complaints.
905
Water & Sewer Services
Water and sewer service short code listed by the Addis Ababa Police Commission.
906
Ethiopian Electric Utility
Additional electricity service/contact number.
904
🛂 Immigration, Passport & Citizenship
Ethiopian Immigration and Citizenship Service
Free-call contact for passports, visas, Ethiopian Origin ID and immigration services.
8133
✈️ Ethiopian Airlines & Travel
Ethiopian Airlines Local Reservations
Local Ethiopian Airlines reservation and ticket assistance.
6787
Ethiopian Airlines International Contact
International customer and reservation contact.
+251 11 617 9900
Ethiopian Airlines Head Office
Customer relations and head-office contact.
+251 11 517 4422
📞 Other Useful Ethiopian Short Codes
Ethiopian Telecommunications Call Centre
Ethio telecom call-centre short code listed by the Addis Ababa Police Commission.
994
Mobile Call Centre
Mobile call-centre short code listed by Addis Ababa Police Commission.
920
Commercial Bank of Ethiopia
Short code listed by Addis Ababa Police Commission.
951
Ethiopian Insurance Enterprise
Short code listed by Addis Ababa Police Commission.
953
Family Planning Service
Family-planning service short code.
919
📌 What to Do When Calling an Emergency Number
-
Stay calm and clearly explain what happened.
-
Give your exact location, street, neighborhood or a
recognizable landmark.
-
Tell the operator whether anyone is injured or in
immediate danger.
-
Give the number of people who need assistance.
-
Keep your telephone available in case the emergency
service calls you back.
-
Do not make unnecessary emergency calls.
-
If you are a visitor or tourist, ask a nearby hotel,
security guard or local person for assistance if you
have difficulty communicating your location.
❓ Frequently Asked Questions
What is the police emergency number in Addis Ababa?
The Addis Ababa Police Commission lists 991
as its police emergency number. The Ethiopian Federal Police
also publishes several toll-free contacts, including 990,
991, 987 and 816. :contentReference[oaicite:1]{index=1}
What is the fire emergency number in Addis Ababa?
The Addis Ababa Fire and Disaster Risk Management Commission
currently publishes 939 as a contact number,
along with landline numbers 011-1-55-53-00
and 011-1-56-86-01. :contentReference[oaicite:2]{index=2}
What is the Ethiopian Red Cross telephone number?
Addis Ababa Police Commission lists 907 as
the Red Cross short code. Additional Addis Ababa Red Cross
ambulance contacts include +251 911 876 013 and
+251 935 998 383. :contentReference[oaicite:3]{index=3}
What number should I call for electricity problems in Ethiopia?
Ethiopian Electric Utility lists 905 as its
customer-support call center. The utility also refers to
905/904 for customer feedback and service issues. :contentReference[oaicite:4]{index=4}
What is the Ethiopian immigration telephone number?
The Ethiopian Immigration and Citizenship Service currently
lists 8133 as its free-call number for
immigration, passport, visa and citizenship-related services.
:contentReference[oaicite:5]{index=5}
What is the Ethiopian Airlines telephone number?
Ethiopian Airlines lists 6787 for local
reservations in Ethiopia and +251 11 617 9900
for international contact. :contentReference[oaicite:6]{index=6}
Can tourists use Ethiopian emergency numbers?
Visitors can use the published emergency and service numbers.
If you are unfamiliar with the local area, provide a nearby
hotel, landmark, road, airport, building or other recognizable
location to help responders find you.
Are emergency numbers available throughout Ethiopia?
Availability and the exact service provided by short codes can
vary by location and telecommunications network. This page
therefore distinguishes Addis Ababa-specific contacts from
national or institutional contacts where possible.
🇪🇹 Important Telephone Numbers in Ethiopia
Keep this page available when traveling or living in
Ethiopia. For immediate emergencies, contact the relevant
police, fire, rescue or medical service and provide your
location as clearly as possible.
Telephone numbers can change. Before publishing or relying
on a number for a critical service, verify it with the
relevant government agency or service provider.